Locked-up merchandise deters theft, but have retailers gone too far?

When the pandemic threat eased, Maureen Holohan was eager to scale back her online shopping and return to physical stores so she could more easily compare prices and scour ingredients on beauty and health care products for herself and her three children.

But that experience was short-lived. In the past six months or so, CVS, Target, and other retailers where Ms. Holohan shops have been locking up more everyday items like deodorant and laundry detergent as a way to reduce theft. And the Chevy Chase, Maryland, resident is now back to shopping online or visiting stores where she doesn’t have to wait for someone to retrieve products.

“I know they’ve got to do something, but locking the stuff up definitely just has me walking by that aisle,” said Ms. Holohan, a business consultant.

Across the retail landscape, businesses have been putting items under lock and key as a quick way to stop thieves. Some are considering extreme measures, including Rite Aid Corp., whose chief retail officer Andre Persaud told analysts on an earnings call late last year that it’s looking at “literally putting everything behind showcases to ensure the products are there for customers who want to buy it.” It’s also considering using off-duty police officers at some of its stores.

But by trying to solve one problem, these businesses may be creating another: turning off shoppers with overreaching measures.

“Everything has changed. We used to be catered to,” said Sheila Schlegel of Queens, New York.

But now, “if you’re coming to the store, there’s one person at that store, and that person you can tell has been there for 15 hours,” said Ms. Schlegel, who recalled an incident where she waited for a sales clerk to unlock an item only to be told he didn’t have the

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Job cuts: The retailers that have made redundancies in 2023

The retailers making job cutsjob cuts“/

Nearly 15,000 job cuts have been made in retail so far this year in the UK, according to industry research published this week in a “brutal” start to 2023.

Some 14,874 roles have been cut or made redundant since the start of 2023 as rising costs pile pressure on retailers, according to data from the Centre of Retail Research.

Retail Gazette rounds up the retailers that are axing jobs this year.



M&Co plunged into administration in December and although it was rescued by Yours Clothing’s owner, its 170 store estate will close this spring, resulting in the loss of almost 2,000 jobs.

After M&Co appointed administrators for a second time at the end of last year, after previously collapsing in 2020, AK Retail Holdings bought the brand and intellectual property of M&Co.

However, the purchase did not include physical stores, meaning they will now close down at Easter.



Tesco bought the Paperchase brand and related IP in a pre-pack deal last month after it plunged into administration, however, it did not take its stores.

Therefore all 106 UK stores, which employ 800 staff, will close in the coming weeks.



At the start of the year Tesco unveiled plans to axe its remaining food counters and is rolling out a new store management structure, in a suite of store changes that will put more than 2,000 roles at risk.

Over the last couple of years the grocery giant has introduced a new management structure in approximately 350 of its smaller superstores.

The supermarket has also proposed the closure of eight pharmacies, where there are other pharmacies within one mile of a store.

Tesco said all affected colleagues will be offered alternatives roles in-store, adding “where we can work with a third party to offer a

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Muslim Man Hacked to Death By Masked Assailants Inside Clothing Store

New Delhi: A 23-year-old man was hacked to death inside a clothing store Surathkal region, in Karnataka’s Dakshina Kannada district. The murder was captured by the CCTV camera, and the assailants were four masked men.

After the murder, police imposed Section 144 in Surathkal, Panambur, Mulky and Bajpe police limits for two days till Saturday morning, Indian Express reported.

The victim has been identified as Fazil, 23, a local businessman. Police said he was initially attacked outside the Bee Jay’s clothing store while he was chatting with a friend. The assailants chased him with a machete and cornered him inside the store, hacking him to death. Other store workers tried to stop them by throwing objects from a distance, but were unsuccessful.

While the motive of the murder is not immediately clear, there appears to be a link between Fazil’s killing the murder of a BJP youth worker that occurred in the Sullia region of the district on the evening of July 26.

“At around 8 pm, a 23-year-old youth was attacked with weapons by a group of four or five men. We have gathered some information from an eyewitness who was standing with him when the attack occurred and others at the spot. A case has been registered at the Surathkal police station and we are ascertaining why the murder occurred,” Mangaluru police commissioner N. Shashikumar said.

Security has been beefed up in Dakshina Kannada and Udupi districts in view of the tense situation, police said on Friday. Schools and colleges in Suratkal, Bajpe, Mulki and Pannambur police station limits will remain closed today.

Two residents of Bellare have been arrested in connection with BJP Yuva Morcha activist Praveen Nettar’s murder, investigation is on to nab the assailants of Fazil.

Meanwhile, a large number of people

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‘I am surprised this was not the norm’

A retail worker issued a PSA on TikTok: Wash clothes after you buy them.

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Content creator @octagonglasses revealed that when she worked at a clothing store, there was one unhygienic practice she felt was “gross.” It was something her coworkers did that left her unsettled. While she isn’t sure if it’s a “common practice” or just where she worked, she felt it was important enough for shoppers to know.

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“We weren’t allowed to wear clothes from other brands or other stores. The manager especially liked it if you wore stuff from the new collection,” she said.

However, most of the employees didn’t shop at the store or want to buy the clothing. The solution was to grab items from the rack, wear them during the shift, then re-tag them and put them right back up for sale.

“You work all day. You’re sweating,” she explained. “I always thought it was really gross. So I guess this is my PSA to you. Please wash your clothes after buying them.”

People shared their experiences with buying new clothes on TikTok.

“The store I worked for steamed the clothes before putting them back. Which is nice,” a user replied.

“Customer asked for the size I was wearing, I ‘checked’ in the back just to change in a bigger size for me so she could try mine without her knowing,” another added.

“That’s why I wash every item after buying, even jackets and socks, just gives me peace of mind,” a TikToker said.

“Our store also had this, and yes really gross. also the stress of picking something before opening!”

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